Gambling at an online casino is a form of entertainment and should not be considered as a way to make a living. We support players who understand this and treat gambling as a hobby and a source of leisure.
The Company has implemented a Responsible Gambling Policy (“Policy”) to prevent the negative consequences of excessive gambling. We inform users about the potential risks, legislative restrictions, the need to prevent underage gambling, and the option of self-exclusion.
Notice of Potential Risks
By providing information about the Policy, we notify users about the financial risks and the dangers of gambling addiction, and we also suggest ways to prevent any adverse consequences.
Legislative Restrictions
Gambling is prohibited in certain countries. While we cannot control or restrict the actions of users within the jurisdiction of such countries, we urge players to respect the local, national, or international laws and regulations that apply to their current location or country of residence.
Please ensure you are not violating any laws or regulations in your jurisdiction by participating in online gambling. The Company will not offer legal advice or assume responsibility for your compliance or non-compliance with the applicable legal requirements.
Prevention of Underage Gambling
In line with the Policy, individuals under the legal age are prohibited from using the online casino services. The Company may request documented proof of a user’s age at any time and may suspend their account until the requested information is provided. If a violation is found, the user’s account will be frozen, and any winnings will be forfeited.
To prevent underage gambling, we implement the following measures:
• During registration, we inform users that the site is restricted to adults only; • Upon account creation, we request proof of age (full legal capacity) and the user’s date of birth;
• All advertising and promotional campaigns are targeted solely at adult users. Any involvement of individuals under 18 years old contradicts the Company’s principles and the Policy.
Even though websites are publicly accessible on the internet, it is not always possible to prevent underage individuals from accessing online casinos. We urge all users to take responsibility for ensuring the safety of underage individuals (who lack full legal capacity) and adhere to the following guidelines:
• Monitor the access of underage individuals to devices you use to play at the online casino; • Use parental control software to restrict underage access to inappropriate content (e.g., CyberPatrol, Contentwatch, Net Nanny, GamBlock®, CYBERsitter, etc.); • Report to us any instances of underage individuals registering on our site.
Self-Exclusion
If you believe that gambling at the online casino has ceased to be a form of entertainment and is negatively impacting your life, please contact support and request a temporary or permanent restriction of your account.
Please answer the following questions honestly:
If you have answered “yes” to any of these questions, we strongly recommend reaching out to specialised support services such as GamCare, Gambling Therapy, the Gordon Moody Association, or Gamblers Anonymous.
To ensure safe and enjoyable gambling, we recommend following these rules:
• Do not attempt to make gambling a source of income; • Only gamble with money you can afford to lose; • Do not try to chase your losses; • Do not increase your bets to recover lost funds; • Do not gamble while intoxicated, depressed, or stressed; • Balance your gambling activities with other forms of entertainment.
It is essential to remember that all forms of gambling carry risks and require a responsible approach. By following these rules, you can enjoy gambling responsibly and avoid harm to yourself and your loved ones.
The Company may revise this Policy. Users will be notified of any changes via the online Fresh casino’s website.
